Sycle’s new integration with CareCredit^® allows practices to deliver quality patient financing services:

• Save time and minimize error - process CareCredit credit card transactions directly from the Payment Screen in Sycle. When a patient wants to apply, the patient's information is automatically posted back to the ledger.

• Simplified credit card applications* - patient information is automatically pre-filled in the CareCredit application directly from Sycle. You'll receive a credit decision within seconds.

• Financial conversations made easier - identify patients who are pre-approved or that already have an existing CareCredit credit card, even before they visit the office.

To get started, you need a Merchant ID number from CareCredit. Follow the instructions that apply to your clinic:

Existing CareCredit Customer and know your Merchant ID:

1. Navigate to the Sycle Administration screen.
2. On the left navigation pane, scroll down to the clinic section, select the applicable clinic and click on the “edit” button.
3. In the “edit clinic” screen, scroll down the page until you find the CareCredit option and enter your 16-digit Merchant ID.
4. Turn the Batch Quick Screen option to On or Off based on your user preference. (Default is set to On.)

Existing CareCredit Customer but don’t know your Merchant ID: 

1. Call CareCredit at 800-300-3046, option 5, to request your Merchant ID.  Or go to the CareCredit website by clicking here or copy/pasting this URL into a browser: www.carecredit.com/providercenter.
2. Once you have your Merchant ID, follow the steps in Scenario A.

To enroll with CareCredit and get a Merchant ID:

1. Call CareCredit at 800-300-3046, option 5, to enroll with CareCredit and receive your Merchant ID. Inform the call center representative you are calling to begin your CareCredit integration in Sycle.  Or go to the CareCredit website by clicking here or copy/pasting this URL into a browser: www.carecredit.com/providercenter.
   Use the promo code: Sycle2022AW
2. Once you have your Merchant ID, follow the steps in Scenario A.

Also, view the Sycle-CareCredit Integration FAQs to help answer some additional questions.

Should you have any questions, please reach out to our Support team at 888-881-7925 or support@sycle.net.

*Except for providers in California who are prohibited under state law from submitting applications on behalf of patients for certain healthcare loans or lines of credit, including the CareCredit credit card.